Shipping & Returns
Shipping Policy
We aim to ship your order within 3 days. After receiving your order, you will receive an email with the shipping details. You can track your purchase using a ‘Track and Trace’ code.
Orders within the Netherlands are usually delivered the day after shipment. International customers should take into account a delivery time of 5 to 10 days depending on the destination.
Any additional costs outside of the purchase and shipping (such as import tax or customs surcharge) are for the account of the customer. We cannot determine in advance whether these will apply to your destination and if so, what they will amount to. If applicable, these must be paid by the customer to the carrier upon or prior to delivery.
The works are carefully packaged by ourselves so that they are transport-proof and will reach you in good order. Of course, you can also pick up your purchase personally from our studio. In that case, please contact us to make an appointment.
Return & Exchange Policy
If a work does not meet your expectations, you have 28 days to return the work to us in its original condition and original packaging. In that case, please contact us in advance. We will then provide a return shipping label and an appointment with the carrier. You can indicate whether you would prefer to receive a different work or receive your money back. There are no costs associated with the return shipping.
Copyright and reproduction
We reserve the right to have giclee prints made from the original hand-printed works that can be sold as a poster or postcard.